This Update Means Youll Never Lose A Microsoft Onedrive File Again

How to find files

Y’all’ll find assist beneath in these sections:

  • Search for your files on OneDrive.com

  • Look in the Recycle bin

  • Check for files in your Personal Vault

  • Search for your files on another Microsoft account

  • If you still can’t find your files

  • Folder was removed from your OneDrive

  • Next steps

Search for your files on OneDrive.com

If you demand to search all files and folders, but you have Files On Demand enabled or y’all’re only syncing certain folders, yous can do your search online.

  1. Sign in to the OneDrive website at https://www.onedrive.com.

  2. Use
    Search everything to look for your files. You can either search for a file by name or you can curl through the listing of files that brandish.

    Note:Files in your Personal Vault don’t appear in search results. Your Personal Vault is a location in the cloud that’s protected by identity verification, and it’s bachelor only for home and personal plans. If y’all have information technology, you’ll meet information technology in the OneDrive
    My files
    folder.

Look in the Recycle bin

  1. If y’all find the particular you’re looking for, select information technology and choose
    Restore
    at the top of the page. If y’all can’t find the item in a long listing, y’all tin can choose toRestore all items at the top of the page.

    Note:Files deleted from your Personal Vault simply show up in your recycling bin if your Personal Vault is unlocked before you cheque the recycle bin. Yous tin unlock the Personal Vault and run into those items if y’all selectShow Personal Vault items in the recycle bin. If yous don’t see this pick, your Personal Vault may already be unlocked.

    OneDrive Recycle Bin view showing the 'Show personal vault items' option

  2. Microsoft 365 subscribers tin restore their entire OneDrive to a previous time. You can apply Files Restore to undo all the actions that occurred on both files and folders within the last xxx days. Learn more nigh Restoring your OneDrive.

If you lot delete something from the recycle bin, your admin may exist able to restore it. See Manage the Recycle Bin of a SharePoint site.

Cheque for files in your Personal Vault

Files from your Personal Vault don’t prove up in your search results so y’all may desire to confirm that your missing files are not in your Personal Vault.

To unlock the Personal Vault and see the items there, selectShow Personal Vault items in the recycle bin. If yous don’t see the command, your Personal Vault is already unlocked.

OneDrive Recycle Bin view showing the 'Show personal vault items' option

Search for your files on another Microsoft account

If you can’t notice files you deleted, cheque whether you’re logged in to the right Microsoft account—your files might exist safely on another OneDrive.

If you are a OneDrive for work or school user, y’all might have accidentally saved your files to your business account instead of your personal business relationship. To check for the files in OneDrive for piece of work or school, review the OneDrive for piece of work or school tab most the top of this article.

Did you lot use someone else’s calculator or business relationship when saving the file? If so, sign out of your OneDrive and sign in once again using the other account.

If y’all nonetheless can’t find your files

Your file might not accept synced yet. Files saved with Office 2016 upload to OneDrive first, and then they sync with your local PC. If yous’re having problem syncing Office files, the Role Upload cache organization may be interfering with OneDrive sync. Your file might non have synced even so. To acquire how to fix sync issues, see Fix OneDrive sync bug.

If you have an iOS device that has photos optimized for iCloud, the photos aren’t stored on the device and can’t be uploaded to OneDrive. To disable iCloud optimization on your iOS device, tap
Settings
>
iCloud
>
Photos
and clearOptimize Storage.

Note:If the OneDrive account has been inactive for two years, the files may have been deleted.

Folder was removed from your OneDrive

If you become an email or notification proverb “[Binder name] was removed from your OneDrive” it means that a shared folder was deleted.

Notes:

  • You will not be able to restore or recover a folder shared with you.

  • If you shared a folder with other people and they deleted its contents, you tin can find the contents in your recycle bin.

Side by side steps

If files aren’t found in a search or in the OneDrive Recycle bin, they normally can’t be retrieved. To have someone from support investigate, please provide the following data:

  • The names of the files or folders you’re trying to observe. If the files are photos/videos, tell us the engagement you took them.

  • Approximately when yous terminal accessed the files, and on which device (east.k., PC, Android, iPhone).

  • Consent that we tin search your file history for you.

If you’ve followed the steps in this article and all the same need assistance, electronic mail the OneDrive support team.

How to find files

You’ll detect assistance below in these sections:

  • Search for your files on OneDrive online

  • Look in the Recycle bin

  • Find your SharePoint files in OneDrive

  • Search for your files on some other Microsoft account

  • If you still can’t find your files

  • Binder was removed from your OneDrive

  • Next steps

Search for your files on OneDrive online

If you demand to search all files and folders, but you have Files On Demand enabled, or you’re only syncing sure folders, you tin do your search online.

  1. Sign in to OneDrive with your work or school account.

  2. Use
    Search OneDrive to look for your files.

    OneDrive for Business online with search bar at the top

Expect in the Recycle bin

  1. On the left side of the page, selectRecycle bin.

    OneDrive for Business online showing the recycle bin in the left menu

  2. If you find the item you’re looking for, select information technology and choose
    Restore
    at the top of the page. If you can’t notice the detail in a long listing, you may choose toRestore all items at the top of the page.

  3. OneDrive for work or school users tin can restore their entire OneDrive to a previous time. Go to your OneDrive onlineSettings
    to disengage all the actions that occurred on both files and folders inside the last xxx days.

    Settings menu for OneDrive for Business online with Restore highlighted

Larn more most Restoring your OneDrive.

Find your SharePoint files in OneDrive

To learn more, see Notice your SharePoint and Teams files in OneDrive for piece of work and school.

Search for your files on another Microsoft account

If you lot can’t find files you deleted, check whether yous’re logged in to the correct Microsoft business relationship—your files might exist safely on another OneDrive, such as your personal OneDrive account. To cheque, sign out of your OneDrive and sign in again using the other account.

If you still tin can’t find your files

Your file might not have synced nonetheless. Files saved with Office 2016 upload to OneDrive offset, and then they sync with your local PC. If yous’re having problem syncing Office files, the Function Upload enshroud organization may be interfering with OneDrive sync. Endeavor turning off the related setting in OneDrive settings.

If you lot have an iOS device that has photos optimized for iCloud, the photos aren’t stored on the device and can’t exist uploaded to OneDrive. To disable iCloud optimization on your iOS device, tap
Settings
>
iCloud
>
Photos
and clearOptimize Storage.

Binder was removed from your OneDrive

If you get an email or notification saying “[Folder name] was removed from your OneDrive” it ways that a shared folder was deleted.

Notes:

  • You lot will non exist able to restore or recover a folder shared with you.

  • If y’all shared a binder with other people and they deleted its contents, you tin find the contents in your recycle bin.

Adjacent steps

If files aren’t establish in a search or in the OneDrive Recycle bin, they usually can’t exist retrieved. To take your IT administrator or someone from support investigate, delight provide the following information.

  • The names of the files or folders y’all’re trying to notice. If the files are photos/videos, the date you lot took them.

  • Approximately when y’all last accessed the files, and on which device (due east.thousand., PC, Android, iPhone).

  • Consent that we tin can search your file history for you.

This Update Means Youll Never Lose A Microsoft Onedrive File Again

Source: https://support.microsoft.com/en-us/office/find-lost-or-missing-files-in-onedrive-0d929e0d-8682-4295-982b-4bd75a3daa01

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